Microstop Dry Heat Sterilizer Protect

•Professional high-temperature dry heat sterilizer designed for salon and medical-grade instrument sterilization
•Holds up to 20 sets of instruments or 15 sterilization pouches
•Designed for horizontal loading only with 5 horizontal shelves inside the chamber
•Classic chamber model for efficient and organized sterilization

Automatic Sterilization Programs
•200°C — 30 minutes
•180°C — 60 minutes
•160°C — 150 minutes
•80°C — 30 minutes (drying mode)

Performance & Safety
•Fast heating time: reaches sterilization temperature in 20–25 minutes
•Emergency shutdown function for additional safety
•Built-in fan for improved heat circulation
•Temperature deviation only ±3°C for precise sterilization control
•Electronic function control system
•Front light display with temperature and time indicators

Shipping & Returns
We process and fulfill all orders within 24 business hours.
Estimated delivery times:
• United States: 2–4 business days (excluding weekends and holidays)
• Canada: 6–8 business days (excluding weekends and holidays)
Customers are responsible for return shipping costs and may use any preferred shipping carrier.
Returns
We accept returns within 30 days of delivery for most products, provided that items are unused, unopened, and in their original condition and packaging.
Equipment Policy (Important)
For professional equipment (including e-files, dust collectors, lamps, and sterilizers), returns are accepted only if the item is brand new and has never been used.
All returned equipment is carefully inspected.
If any signs of use are detected (including dust, scratches, or wear), the item will not be eligible for return or exchange.
In such cases, the product may only be serviced under the manufacturer’s warranty, if applicable.
Contact
If you have any questions, feel free to contact us at info@mbmsupply.com
Agreement
By placing an order, you agree to our return policy.

Product Warranty – Dry Heat Sterilizers

Authentic Product Guarantee

This product is a genuine dry heat sterilizer manufactured by MicroSTOP.

Each unit is produced in accordance with professional sterilization standards and is designed for safe and effective use in beauty salons and medical environments.
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Warranty Coverage

All sterilizers are covered by a 1-year limited manufacturer warranty from the date of purchase.

This warranty covers:

• Manufacturing defects

• Technical malfunctions under normal professional use

• Electrical or mechanical failures not caused by misuse

All warranty services are provided through an authorized service center in the United States.

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Service Process

• The customer is responsible for shipping the device to the service center

• Return shipping after repair is covered by the service center

 Warranty service requires:

• Proof of purchase

• Original warranty card (mandatory)

⚠️ Please note:

Free warranty repair cannot be provided without the original warranty card.

Repair time may take up to 30 business days, depending on the issue.

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Important Usage Notes

• The sterilizer operates at high temperatures — this is normal and required for proper sterilization

• Heating cycles and external warmth during operation are expected

However, if you notice:

• Failure to reach required temperature

• Unusual noise

• Overheating beyond normal operation

→ Please contact the authorized service center for evaluation.

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Warranty Limitations

This warranty does not cover:

• Damage caused by improper use, dropping, or physical impact

• Incorrect voltage or electrical misuse

• Normal wear and tear

• Damage caused by improper cleaning or maintenance

• Unauthorized repairs or modifications

Additional Recommendations

To ensure optimal performance and safety:

• Follow recommended sterilization programs and guidelines

• Do not overload the sterilizer

• Allow proper cooling between cycles

• Keep the unit clean and dry

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Need Assistance?

If you have any questions regarding your device, warranty, or service process, please contact the authorized service center or reach out to our support team — we’re always here to help: info@nbmsupply.com